Accessing Information

STAR Housing aims to promote transparency and openness with regards to the information we hold. Some information is made available to you through our website and publications, however, if you can't find the information you are looking for you can ask us.

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

In order to provide you with the best possible service, we may at times be required to share your information with both internal and external departments, partners and organisations, and you can find further details in our full Privacy Notice by following the link below.

Contacting us:

When we process your personal data STAR Housing is the data controller, as described under data protection law.


Our contact details are:

STAR Housing Ltd, The Spruce Building, Sitka Drive, Shrewsbury Business Park, Shrewsbury SY2 6LG


Looking for a policy?

All of our customer facing policies are available by following the link below.