Repairs

Report a repair
Email: repairs@starhousing.org.uk or call 0333 32 12 200

For Emergency repairs out of hours (emergencies only) 01323 636 215
Christmas Closure - 
Please note we close for the Christmas period at 3pm on Friday 21st December 2018 and re open at 08:45 on Wednesday 2nd January 2019 - find out more here  

Other Services

Your rent

  • Paying your rent
  • Help with your rent

Your Tenancy - Neighbourhoods

  • Your tenancy agreement
  • Housing Officer
  • Your responsibilities as a tenant
  • Anti Social behaviour

Lettings

  • Looking to move to a smaller or larger property?
  • Mutual exchanges

Financial Support

  • Need advice on debts or managing your finances?
  • Struggling to pay your bills

Housing Support or Community Alarms

  • Need help with your tenancy?
  • Want to rent a pendant alarm for yourself or a relative?

Planned Maintenance

  • Kitchen and bathroom upgrades
  • Boiler services
  • Adaptations

Community & Involvement

  • Tell us how we could improve our services

Your rent

  • Paying your rent
  • Help with your rent

Your Tenancy - Neighbourhoods

  • Your tenancy agreement
  • Housing Officer
  • Your responsibilities as a tenant
  • Anti Social behaviour

Lettings

  • Looking to move to a smaller or larger property?
  • Mutual exchanges

Financial Support

  • Need advice on debts or managing your finances?
  • Struggling to pay your bills

Housing Support or Community Alarms

  • Need help with your tenancy?
  • Want to rent a pendant alarm for yourself or a relative?

Planned Maintenance

  • Kitchen and bathroom upgrades
  • Boiler services
  • Adaptations

Community & Involvement

  • Tell us how we could improve our services

Other useful contact details

  • SHROPSHIRE COUNCIL

Alternatively you can submit a compliment, comment or complaint in one the following ways:

Write to:

Customer Support, STAR Housing, The Spruce Building, Sitka Drive, Shrewsbury Business Park, Shrewsbury SY2 6LG

Face to face:

With any staff member out and about or at one of our local office

Telephone:

Please contact the oficer you were dealing with, or their manager; they are the best people to deal with your complaint.

Email:

customer.support@starhousing.org.uk
Via an advocate:
e.g. a relative, tenant representative, councillor or support worker - using any of the above methods