You can report a repair in one of the following ways:
Email:
repairs@starhousing.org.uk
Telephone:
Call us on 0333 32 12 200
Tenant Portal:
Log into the tenant portal - Tenant Portal
Online Repair Form:
Fill in our easy 'report a repair form' - Report a repair form
You can submit a compliment or comment in one the following ways:
Write to:
Shropshire Towns and Rural Housing, Mount McKinley, Anchorage Ave, Shrewsbury Business Park, Shrewsbury SY2 6FG
Face to face:
With any staff member you meet out and about
Telephone:
Call us on 0333 32 12 200
Email:
enquiries@starhousing.org.uk
or you can complete the form at the bottom of the page
If you are unhappy with the service you have received from us, we want to know. You can make a complaint in one the following ways:
Email:
complaints@starhousing.org.uk
Write to:
Shropshire Towns and Rural Housing, Mount McKinley, Anchorage Ave, Shrewsbury Business Park, Shrewsbury SY2 6FG
Face to face:
With any staff member you meet out and about
Telephone:
Call us on 0333 32 12 200
or you can complete the form at the bottom of the page
To find out more about making a complaint visit our complaints page here
To join the Housing Register for Shropshire
enquiries@shropshirehomepoint.co.uk
www.shropshirehomepoint.co.uk
To have additional keys cut
Help and advice on how to claim
benefits@shropshire.gov.uk
Bin collections and information on disposal of bulky items
customer.services@shropshire.gov.uk
Removal of pests including mice and wasps
pestcontrol@shropshire.gov.uk
