A Tenancy Audit is a survey, which involves a Housing Officer visiting you in your home to complete a short questionnaire, and take down some details about you and your household. These surveys are important as they help us to check that we are providing the right kind of services to you and to ensure that the details we hold about you and your family are up to date and accurate.
We carrying out a rolling programme of Tenancy Audits in the Bridgnorth & Oswestry areas. We aim to complete all tenancy audits within the next five years.
Your Housing Officer will contact you by letter to arrange a mutually convenient appointment.
During your tenancy audit, you will be asked to provide two forms of identification, which must include one photographic form of ID to clarify who you are, and asked to sign the questionnaire.
Identification suitable for this purpose could be: -
Signatures are then checked against your Tenancy Agreement. Proof of residency is also requested this is so we can help prevent tenancy fraud.
Your Housing Officer will ask to look around the property to establish that it is not wholly let or sublet, and to ensure that it is being looked after in accordance with your Tenancy Agreement.
Please note do not let anyone into your home unless they present you with valid identification; if you have any doubt please contact us.