Some things are our responsibility to fix and some are yours, as the tenant. Your tenancy agreement gives a lot of detail on this, but below, you will find an overview.
Your responsibilities include:
|Keeping your home in reasonable condition||Replacement of light bulbs, fluorescent strips and starters – except in communal areas.||Replacing or repairing damaged internal doors||Fitting draught excluders|
|Clearing minor blockages to sinks, baths wash hand basin and toilets||Deliberate damage||Repairs to gates and fencing (not fitted by us)|
|Replacing toilet seats||Repairs to domestic appliances such as dishwashers, washing machines etc.||Door Bells||Sheds – not outbuildings|
|Minor plastering cracks and chips||Renewal drawer handles||Servicing tenants own appliances such as gas fires||Telephone points and sockets|
|Gardens, trees and hedges||Putting up curtain rails (but not battens)||Sweeping chimneys for open fire||TV aerials unless you are on a communal aerial system|
|Replacement of hat and coat hooks||Easing and refitting internal doors after carpets have been laid||Re-setting at fuse board the circuit protection switches (MCB or RCD)||Cracked or broken glazing|
|Washing lines – except for communal areas and sheltered schemes||Laminate flooring – to include reinstatement after essential repairs have been carried out||Clearing leaves from external gullies or grids||Paving other than the main path|
Where damage has been caused by a third party who is not a member of the household, or visitor, for example, a break in or vandalism, the resident will not be recharged the cost of the repair as long as the resident has reported the crime to the Police and obtained a crime reference number.