Financial Support

Our Financial Inclusion Team offer a free service to our customers. They are able to offer a full debt advice service, giving advice on how to manage your debts effectively. They will complete a statement of your financial situation, including your income and outgoings, and use this information to work out what you can afford to pay on a regular basis towards priority bills, along with your debt repayments. They can undertake a benefit check with you to ensure that you are receiving all the benefits to which you are entitled, and can help you by advising how to, pay your rent, keep bills low, to insure your home, and to save for a rainy day.

“We believe that good financial health and wise decisions concerning money leads to happier homes, better lifestyles and vibrant communities.”

We are available to visit you in your own home (or another location convenient to you, such as a library or our local offices). 

We can support you with any of the following:

Debt Advice Personal Budgetting Benefit Entitlement checks Universal Credit
Money Management Benefit entitlement checks  Digital Inclusion Local Support & Prevention Fund
Bill payments Bank accounts Credit Union - affordable loans and savings Contents insurance
Heating expenses  including oil and lpg Digital Inclusion Discretionary Housing Payments Bill payments
Bank accounts      

We can also make referrals to external agencies/organisations for further support, such as the Department for Work & Pensions, Marches Energy Advice (Fuel Poverty) or Local Authority Welfare & Support Team