We’re currently away from our desks taking part in The Big Check-In—a STAR Housing-wide initiative designed to reconnect with our customers, update their information, and introduce our new Customer Portal.

During this time, we’re focusing on:
✅ Making sure your details are up to date
✅ Introducing our brand-new customer portal
✅ Checking in on how you’re doing

We’ll be out of the office on Thursday 3rd and Friday 4th July.
If your message isn’t urgent, we’ll respond as soon as we’re back.

Inbox Monitoring: Our inboxes are being monitored for emergencies.
Emergency Contact: For urgent repairs and enquiries, please call our usual number 0333 32 12 200, where you’ll be assisted by our Out of Hours Service.

For more information about The Big Check-In and why we’re doing it, visit:
https://www.starhousing.org.uk/home/news/the-big-check-in

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The Big Check In Logo 4 v4