Our latest STAR Housing Customer Newsletter – Spring/Summer 2026 is now available to read online.
This edition focuses on what matters to you – sharing updates shaped by customer feedback, alongside practical information to help you manage your home and stay safe.
Inside the newsletter, we explain how customers continue to influence our services, including the work of the Customer Scrutiny Panel and the changes we’ve made following surveys and feedback. You’ll also find updates on our new STAR Housing website and Tenant Portal, designed to make it easier to find information, report repairs and manage your tenancy in one place.
We’ve included clear, seasonal advice for your home, with information on preventing damp, mould and condensation, reminders about allowing access for safety checks and repairs, and updates on how we’re investing in warmer, more energy‑efficient homes.
There’s also news about what’s coming up, including our Garden Competition, summer skip events and ways you can share your views and get involved.
This edition brings together updates shaped by customer feedback, alongside practical information for your home and neighbourhood. It’s a chance to see what’s been happening and how customers continue to influence our work.
👉 Read the full STAR Housing Customer Newsletter – Spring/Summer 2026
