Swap your home

Swap Your Home – Mutual Exchange

If you have a secure tenancy with a local authority or registered social housing provider, you may have the right to mutually exchange your home with another tenant.

This is often the best and most flexible way to move if your current home no longer suits your needs in terms of location, size, or style.

Can Anyone Apply for a Mutual Exchange?

Not everyone is eligible. For example, tenants on an introductory tenancy do not have the right to exchange. If you’re unsure and are a STAR Customer, please contact us to check your eligibility.

How Does It Work?

  • Confirm your eligibility with your landlord.
  • Register with HomeSwapper to advertise your home and search for someone you’d like to swap with. HomeSwapper is free for STAR Housing customers.
  • Find someone you’d like to swap homes with through HomeSwapper
  • Start your mutual exchange application. Once you’ve found a suitable match, your application will be managed through SwapTracker.
  • Keep track of your application through SwapTracker. You’ll be able to see how your application is progressing, receive updates and check if there’s anything you need to do.
  • We’ll carry out the necessary checks, including assessing your application and arranging a property inspection.
  • Wait for approval before moving. Everyone involved in the exchange must receive approval from their landlord before the swap can go ahead.

Please note: All parties involved in the exchange must complete the application form for their respective landlords.

HomeSwapper SwapTracker

What is HomeSwapper?

HomeSwapper is an online service that helps you find someone to swap homes with through a mutual exchange.

You can use it to search for available homes, find potential swaps and connect with other people who are also looking to move.

Once you’ve found someone you’d like to swap homes with, you’ll need to apply for the mutual exchange through SwapTracker.

What is SwapTracker?

SwapTracker helps you manage your mutual exchange application once you’ve found someone you’d like to swap homes with. 

You can use it to keep track of your application, receive updates and see if there’s anything you need to do. STAR Housing and the other landlords involved will also use SwapTracker to help manage the exchange. 

Still looking for someone to swap with? Use HomeSwapper to search for a potential swap. 

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