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Who we are

Shropshire Towns and Rural Housing (STAR Housing) manages council homes on behalf of Shropshire Council. We look after thousands of homes across the county, from busy market towns to rural villages.

What we do

We provide safe, affordable homes and deliver high-quality housing services. Our work includes managing tenancies, maintaining and improving homes, and supporting residents with advice and community projects.

Who we are

Shropshire Towns and Rural Housing (STAR Housing) manages council homes on behalf of Shropshire Council. We look after thousands of homes across the county, from busy market towns to rural villages.

What we do

We provide safe, affordable homes and deliver high-quality housing services. Our work includes managing tenancies, maintaining and improving homes, and supporting residents with advice and community projects.

Manage Your Home Online

Access your tenancy details, report a repair, or update your information quickly and securely — anytime, anywhere.

Go to Tenant Portal

Manage Your Home Online

Access your tenancy details, report a repair, or update your information quickly and securely — anytime, anywhere.

Go to Tenant Portal
Homes managed
Greener Homes
Affordable new
homes planned
Total investment
commited

Our Purpose

To provide homes and services that help people live well in thriving, safe, and sustainable communities.

Our Vision

To be a trusted landlord that puts tenants first and builds stronger communities across Shropshire.

Our Values

Customer-focused
putting tenants at the heart of everything we do.

Fair
treating people with respect and equality.

Responsible
delivering safe, well-maintained homes and value for money.

Ambitious
always looking for better ways to support our communities.

Frequently asked questions

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

Frequently asked questions

Still have questions?
Please contact our friendly team.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

You can report most repairs quickly through the Tenant Portal. For emergencies, please call us directly.

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