We’re committed to keeping your home safe, secure, and well looked after. This section explains the safety checks we carry out, your responsibilities as a tenant, and how to report a repair, whether it’s urgent or routine. You’ll also find information on appointments, timescales, and what to expect when we visit.
Emergency Repairs
Got an emergency? If your repair is urgent or poses a risk to health, safety, or the structure of your home, please call us straight away
Repairs
Everything you need to report a repair, understand responsibilities, book appointments, and see how long things should take.
Maintenance
Information on adaptions, home alterations, grounds maintenance, and how we look after your home and neighbourhood.
Home Safety
Guidance on fire, gas, and electrical safety, plus the checks we carry out to keep your home and building safe.