Tenant Portal

Discover the STAR Tenant Portal

Our new Tenant Portal is designed to make managing your tenancy simple, secure, and convenient – whether you’ve been with STAR for years or just joined us.

What can you do in the portal?

  • View and manage your rent account – Check your balance and make payments anytime.
  • Report and track repairs – Log issues and follow progress easily.
  • Update your personal details – Keep your information accurate in seconds.
  • Access important tenancy documents – Everything you need, all in one place.

From checking your rent to booking a repair, the portal puts control at your fingertips.

Why sign up now?

  • No waiting on the phone
  • Available 24/7
  • Safe and secure
  • Designed for ease of use

Hundreds of tenants are already using the portal — join them and make managing your home stress-free.

Your Data is Safe

We take your privacy seriously. The STAR Tenant Portal uses secure technology to protect your personal information and payment details. Your data is encrypted and handled in line with strict data protection regulations, so you can use the portal with confidence.

Get Started Today

Scan the QR code or visit The Portal to register.

Need Help? We're here for you..

  • Call 0333 32 12 200
  • Email: enquiries@starhousing.org.uk
  • Prefer to speak to us? You can still call or email us anytime — the portal is just another way to make things easier for you.