We offer a range of support to help you manage your tenancy and stay independent in your home. This includes tenancy support, financial advice, and help with budgeting. Visit our supporting you page to learn more.
Housing Benefit Support
If you need help with rent payments, you can give consent for STAR Housing to assist with your Housing Benefit claim.
Adaptations and Accessibility
We can help arrange reasonable adjustments to your home or our services if you have a disability or additional needs. Learn more in our Reasonable Adjustments Policy.
Mutual Exchange
Secure tenants may be eligible to swap homes with another tenant through a mutual exchange scheme. STAR Housing tenants can register for free with HomeSwapper, a national mutual exchange platform. Contact your Neighbourhood Housing Officer or see Mutual Exchange page for more information.
Community Engagement
We encourage tenants to get involved in shaping services and improving neighbourhoods. Look out for opportunities to join tenant panels or attend community events.
