Helpful Contacts

We’re here to help you access the support you need

Navigating challenges related to money, health, and well-being can be difficult, but you don’t have to face them alone.

On this page, you’ll find key contacts and resources across various topics, from rent and debt advice to mental health support and local food banks. These services are here to provide confidential, expert help and guidance.

Please explore the sections below to find the specific help you need, or contact us directly if you’re unsure where to start.

General Enquiries

There are several different ways to pay your rent:

  • By Phone (24/7) : 0345 678 9009
  • Online: shropshire.gov.uk/pay (select ‘Council Housing Rent’)
  • Direct Debit or Standing Order: Contact the rents team
  • Swipe card (Post Office/PayPoint): Request via rents team
  • Online banking:
    Account Name: SC Housing Rent
    Bank: NatWest, Mardol Head, Shrewsbury
    Account Number: 55660495
    Sort Code: 55-50-05

Oswestry and Borders Foodbank

Bridgnorth Foodbank

Money, Debt & Benefits Advice

Helps older people stay safe and well at home with benefit checks and energy advice.

Offers guidance on benefits, employment, money, and energy issues.

National charity helping people struggling with debt.

Free and independent advice on dealing with debt. Mental Health Support Shropshire

Free debt advice to help get your finances back on track.

Online benefits calculator and grant search tool.

Energy & Cost of Living Support

Helps you save money on your energy bills.

Offers advice and support for people struggling with energy costs. 

Provides support and advice to people with learning disabilities and their families or caregivers, including help with food and energy expenses Mental Health Support Shropshire.

Provides support and advice to people with learning disabilities and their families or caregivers, including help with food and energy expenses .

Mental Health Support Shropshire

Mind