How we operate

How We’re Run

STAR Housing is guided by a strong governance structure that ensures we stay focused on delivering safe, high-quality homes and services. We’re run by a Board of Directors, supported by subcommittees and a dedicated Senior Leadership Team, each playing a vital role in shaping our work and supporting our communities.

Our Lead Contacts

  • Consumer Standards & Complaints
    Ros Jones, Corporate Director
    ros.jones@starhousing.org.uk
  • Health & Safety
    Harpreet Rayet, Managing Director
    harpreet.rayet@starhousing.org.uk
  • Complaints Oversight
    Paul Hayward, Board Member and Chair of the Customer Services Subcommittee
    paul.hayward@starhousing.org.uk