Building Communities Together
At STAR Housing, we believe our people are the key to our success. We manage over 4,200 council homes across Bridgnorth, Oswestry, and Shrewsbury on behalf of Shropshire Council – but we’re more than just bricks and mortar. We’re a dedicated, community-focused organisation, committed to making a real difference in people’s lives.
If you’re looking for a career where you can grow, contribute, and be part of something meaningful, STAR Housing could be the place for you.
Our People Strategy is based on three key goals: Attract, Develop, and Retain
This means we’re focused on recruiting great people, supporting your development, and helping you build a rewarding career.
Attract
Join our team
“I joined STAR Housing as a contractor and quickly found a team that truly listens to residents and uses their insight to shape better homes and services. That purpose inspired me to stay and later step into the Head of Corporate role to help keep that momentum going.“
Gemma Griffiths,
Interim Head of Corporate Services
We focus on recruiting great people who are passionate about our mission. We offer a supportive and inclusive environment where you can start a truly rewarding career.
Whether you’re working in housing, repairs, customer support, or behind the scenes, you’ll be part of a team that’s passionate about delivering excellent services and building vibrant communities.
Develop
Grow your career
We are committed to supporting your professional journey, ensuring you have the tools and opportunities to build a rewarding, long-term career.
We pride ourselves on offering clear pathways for growth which include:
What We Offer
Beyond professional growth, your employment package includes:
Retain
commitment
We want STAR Housing to be a place where you can thrive. It’s an integral part of our culture and commitment.
Employee wellbeing and voice: The STAR Staff Forum
We believe great ideas come from listening to our teams. The Staff Forum is a collaborative group where colleagues from across the organisation come together to share feedback, raise ideas, and help shape how we work. It gives every team member a voice, whether discussing internal processes or customer experience.
Inclusion and accessibility
We are continuously updating our Equality, Diversity, and Inclusion (EDI) Strategy and are committed to building a diverse and equitable workforce.
charity work
The team at STAR Housing regularly takes part in fundraising events, awareness campaigns, and volunteering opportunities. This provides a fulfilling opportunity to give back to the community.
Read more about our nominated charity, Ollie’s Army below.
Ollie’s Army – STAR Housing’s Nominated Charity
STAR Housing proudly supports Ollie’s Army, a charity helping children and families facing rare, life-limiting conditions. In honour of Ollie, the charity raises awareness, funds research, and provides practical support. As our nominated charity, we regularly join fundraising, awareness, and volunteering efforts. It’s a partnership driven by compassion and community spirit.
Employee Benefits
We put people first. Supporting the wellbeing of our team is at the heart of everything we do, and our agile working culture helps everyone thrive. We offer a comprehensive package of benefits designed to make life better, including:
Generous Pension Scheme
Membership of the Local Government Pension Scheme (LGPS) includes a generous employer contribution and valuable protection for your loved ones through life cover and a survivor pension. Please note: These benefits apply only to employees enrolled in the LGPS. Anyone not eligible for auto-enrolment, or who chooses to opt out, will not be covered.
Family Friendly Policies
Life brings many responsibilities, and we’re here to help you navigate them. Our benefits include special leave, bereavement leave, enhanced maternity, paternity and adoption leave, and comprehensive sickness policies – all designed to support you when it matters most.
Enhanced Holiday
28 days a year pro rata rising to 33 after 5 years in service, Plus, Bank holidays. Plus 1 concessionary day that must be used for Christmas shut down.
Training and Development
We believe in helping you grow – both personally and professionally. From tailored learning opportunities to career progression support, we’re committed to your development.
A Great Place to Work
Our brand-new, modern offices opening in 2025 feature collaborative spaces designed to bring people together, plus free hot refreshments to keep you fuelled throughout the day.
Discount Scheme & Wellbeing Support
Through our benefits platform, you’ll enjoy access to hundreds of discounts with leading retailers – from supermarkets and fashion to dining out and cinema trips. The platform also offers wellbeing solutions designed to support your physical, mental, and financial health, helping you save on everyday essentials and the things you love.
Hybrid Working
For roles where it’s possible, we offer a hybrid approach that combines time in the office with the option to work from alternative locations. This gives colleagues the flexibility to choose the best environment for their work.
Competitive Pay
We offer salaries that are benchmarked against the wider job market to ensure they remain fair and competitive.
Free Parking
Free parking is available at our main office during working hours.
Staff Awards
Every quarter, we celebrate the incredible achievements of our team through our STARs of the quarter awards. It’s our way of recognising and rewarding those who go above and beyond to make a difference.
My role is about helping people with their homes and making fair, clear decisions. I’m proud of the positive impact our Housing team has across Shropshire.
I’m learning how finance supports the services we deliver and getting valuable real‑world experience every day. The hands‑on work at STAR is helping me build strong skills for the future.
I take pride in keeping homes safe through the electrical work I do. Learning on the job and developing my skills at STAR has been a great start to my career.
Why work for us
We’re proud to be an employer of choice. Our workplace is built on:
Join Us
If you’re looking for a career where you can grow, contribute, and be part of something meaningful, STAR Housing could be the place for you.