Our Panels

Our Panels: Shape Our Services

Your voice matters at every level of STAR Housing. We rely on tenants to scrutinise our performance, help make strategic decisions, and shape major procurement contracts.

Get Involved

We’d love to hear from you. Whether you’ve got five minutes or a few hours to spare, there are lots of ways to get involved at STAR Housing. Complete this short form to tell us what you’re interested in. Our Customer Engagement Team will contact you with next steps and any support or training you may need.

Submit an idea

Have an idea that could improve our services or your neighbourhood? Big or small, we want to hear it. Share your idea and our team will review it. If we need more information, we’ll get in touch.

STAR Customer Scrutiny Panel

This panel of 6–10 customers reviews our performance and holds us to account. You’ll work closely with senior staff and have a direct link to our Board.

  • Time Commitment: Medium to High – 1 meeting per month on average.
Learn More & Apply

Tenant Board Member

Represent the views of other residents and help shape decisions that improve homes and communities at the highest level.

  • Time Commitment: High – around 2 days per month. Meetings are usually held in Shrewsbury during the working day.

STAR Customer Procurement Panel

Help us choose and manage contracts by bringing the customer voice into procurement decisions.

  • Time Commitment: Low to Medium – includes initial training and occasional involvement when contracts are reviewed.

Ready to Get Involved?

If you want to express your interest in any of the roles above, or if you simply want to find out more about getting involved generally, please complete the short form below.

We’ll provide any support or training you need to take part and make a difference.

How to get involved:

Fill in the Involvement Form

Got an Idea to Improve Your Community?

Do you, or someone in your neighbourhood, have an idea that could make your estate or local area better? We’d love to hear about it.

We work closely with residents and our Housing teams to bring community-led ideas to life. Together, we’ve already delivered a range of local projects, including:

  • Installing solar lighting to improve safety and confidence during darker months.
  • Creating planting areas and community garden spaces.
  • Organising communal clean-up days.

These projects help build stronger neighbourhoods and better places to live, and they all started with a simple idea from a resident.

Share Your Idea

If you’ve got a suggestion, let us know using the form below. We’ll work with you to explore what’s possible and support you every step of the way.

Submit Your Community Idea
GET INVOLVED

Help shape our services