Please help us to help you – repairing your home

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As a tenant, you have a responsibility to make sure that the property you are renting remains in good condition and repair during your occupancy.

We undertake maintenance of your home and we take it very seriously.

When you report a repair to us we will arrange a convenient appointment with you to carry it out. If you provide us with your up to date mobile phone number, and you agree that we are able to, we will text you confirmation of the appointment once it has been booked, and we will also send you a text reminder the day before.

Please help us to help you – if you are not able to be in when your repair appointment was originally booked, please contact our repairs team on 0333 3212 200 or email repairs@starhousing.org.uk and they will rearrange with you.

Every month we have a number of missed appointments because we were unable to access to your property.

In January alone 70 appointments were missed because the original booking was not altered in advance. That’s an awful lot of time that could be better used carrying out essential repairs to your homes.

So, please remember, if you have booked a repair and can’t be there when we arrive, let us know and we’ll happily change your appointment.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Proud to support Family Safety Week

Accidents are the biggest killer of children and young people. Every week at least one child under-5 is killed because of an accident, with disadvantaged children most at risk.

Please help us to help you – repairing your home

As a tenant, you have a responsibility to make sure that the property you are renting remains in good condition and repair during your occupancy.

Thirteen new affordable homes for Albrighton

We are delighted to announce that we have just received planning permission for 13 new homes in Bowling Green Lane, Albrighton.

Low-cost line rental and calls with BT Basic

BT Basic is a simple, low-cost phone service that is easy to understand and helps you keep in touch if you are on specific low income Government benefits.

Events

Next Board meeting Tuesday 3rd July 2018

The next meeting of the STAR Housing Board is on Tuesday 3rd July

Next Board Finance, Audit & Risk Subcommittee Meeting Monday 25th June

The next meeting of the Finance, Audit & Risk Subcommittee meeting is on Monday 25th June

Next Board Development Subcommittee Meeting Tuesday 17th July

The next meeting of the Development Subcommittee meeting is on Tuesday 17th July

Clean up session with a skip, Park View communal garden in Broseley

From 04.06.2018 to 04.06.2018

We’ll be at Park View communal garden in Broseley on Monday 4th June 2018 from 10am until 12pm as part of a series of summer events.

Sheltered scheme drop in, Wilkinson Avenue in Broseley

From 04.06.2018 to 04.06.2018

We’ll be visiting Wilkinson Avenue sheltered housing scheme in Broseley on Monday 4th June 2018 as part of our series of summer events.