Shropshire Towns and Rural Housing’s (STAR Housing) Heating, Servicing and Repairs Contractor have again this year been providing customers in need with ‘Winter Warmer Packs’ over the festive break.

We recently asked for our customers responses with regards to the 'Proposed Changes to Our Tenancy Agreement' Following the completion of the consultation we have produced a table (see below) of results for customers to view.

The governments help to save scheme could help you reach £334 between January and November by saving £1 a week.
Help to Save is a type of savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonu

In early 2019 we will be sending out our bi-annual Survey of Tenants and Residents (STAR survey) to all of our customers via post or e-mail. This is your chance to give us feedback on all of our services and have your say.

We are experiencing some technical problems with our network and telephone lines in our Oswestry office. While we try and resolve the problem phone lines will be diverted to our Bridgnorth office. We will let you know when the problem has been resolved.

We have recently put together our new ‘Service Standards’ which outline what you, as our customers can expect from us and reminds our staff what is expected of them and the standards they will be held to.

On Friday 21st December at 3pm we will be closing for Christmas and will not be open again until Wednesday 2nd January at 8:45am. During this time if you have any emergency repairs please call 01323 636 215.

It has come to our attention that under very rare circumstances and in a very small number of cases, a part of the electronic circuit board of the Safeguard+ shower may develop a fault which could lead to overheating and a potential risk of electric shock

Osbless Community Support Team have been granted £500 from Shropshire Towns and Rural Housing’s (STAR housing’s) Community Chest Fund to aid the team’s volunteers in their continued efforts to maintain areas of east Oswestry.

Our very own Stephen Lloyd has been honored by being included in 24 Housing magazines '40 over Forty' list for unsung hero's over the age of 40.