Leaseholders

  • 0333 32 12 200
grey house

If you purchased your flat or maisonette from Oswestry Borough Council, Bridgnorth District Council or Shropshire Council under the Right to Buy Scheme, you will now be a leaseholder of Shropshire Council. This lease is now managed by Shropshire Towns and Rural Housing.

When you bought your flat or maisonette you will have purchased a long lease. This allows you and your successors to live in the property for an affixed time, usually 125 years. The block is still owned by the landlord, and the landlord will be responsible for the upkeep of the building as a whole and of any communal areas and facilities, but you as the leaseholder are responsible for everything inside your property.

You will need to consult your lease to ascertain your responsibilities and Shropshire Towns and Rural Housing responsibilities, but the following information may help as a guide:

Your responsibilities

  • To pay your share of the costs of managing and maintaining the common parts of your building and the management and maintenance of the communal estate areas such as cleaning and grass cutting
  • You will also contribute towards to pay your share of the costs of any major repairs to your building or estate, and generally any improvements that benefit you or your flat
  • Repairs to plumbing such as pipework, baths, sinks, water tanks and wcs inside your property
  • Repairs to carpentry in your property such as floorboards, glazing in windows, your entrance, door, frame and fittings including all your internal doors
  • Repairs to all electrical wiring, fuse boards within your property
  • Repairs to heating, plaster decoration within your property
  • Annual Gas Safety Check

Our responsibilities
The general up keep of the building as a whole, and any communal areas and facilities

  • Roof & Chimneys
  • Rainwater Goods and Soil Pipes
  • Communal Pathways / Roads
  • Foundations / External brickwork / Structural walls
  • Drains
  • Fencing
  • External Decoration and communal internal decoration
  • Lifts and Door Entry
  • Communal Lighting
  • Stairwells 
  • Outside doors and window frames
  • Communal aerials

For further information please refer to your lease.

Follow this link to the Leasehold Advisory Service website 

Follow this link to read the Government guide for Leaseholders

Contact information
For service charge queries: 
01743 210221 (please have your account and invoice number ready).
Click here to pay your rent or service charge online. 

To report a repair to communal area:
0333 3212 200
Repairs@starhousing.org.uk or click here to report your repair online

For noise nuisance or other estate issues:
Oswestry area: 01691 677369
Bridgnorth area: 01746 335300 
neighbourhoods@starhousing.org.uk

Oswestry Residents Group Continues to Flourish and Grow

The Trees Resident Group is celebrating a string of recent successes in their community.

Broseley Life Skills Benefit from Community Chest Funding

Broseley Life Skills group are celebrating after being awarded £750 by our Community Chest Fund to build a gate and fencing around a sensory garden and social space adjoined to their unit.

Broseley Joggers Couch to 5K Continues to Run

Broseley Joggers Couch to 5k programme has been granted £550 by Shropshire Towns and Rural Housing’s (STAR Housing’s) Community Chest Fund to get even more people off their couch and pounding the streets.

Events

Next Board meeting Tuesday 27th November 2018

The next meeting of the STAR Board is on Tuesday 27 November 2018