Accessing Information

STAR Housing aims to promote transparency and openness with regards to the information we hold. Some information is made available to you through our website and publications, however, if you can't find the information you are looking for you can ask us.

Information about you and your tenancy is recorded on our internal system.  Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

In order to provide you with the best possible service, we may at times be required to share your information with both internal and external departments, partners and organisations, and you can find further details in our full Privacy Notice.

Contacting us:

When we process your personal data STAR Housing is the data controller, as described under data protection law.

Our contact details are:

STAR Housing Ltd, The Spruce Building, Sitka Drive, Shrewsbury Business Park, Shrewsbury  SY2 6LG

Looking for a policy?

All of our customer facing policies are available online.  You can access these by clicking here.


Oswestry Residents Group Continues to Flourish and Grow

The Trees Resident Group is celebrating a string of recent successes in their community.

Broseley Life Skills Benefit from Community Chest Funding

Broseley Life Skills group are celebrating after being awarded £750 by our Community Chest Fund to build a gate and fencing around a sensory garden and social space adjoined to their unit.

Broseley Joggers Couch to 5K Continues to Run

Broseley Joggers Couch to 5k programme has been granted £550 by Shropshire Towns and Rural Housing’s (STAR Housing’s) Community Chest Fund to get even more people off their couch and pounding the streets.


Next Board meeting Tuesday 27th November 2018

The next meeting of the STAR Board is on Tuesday 27 November 2018